Returns & Exchanges Policy

Returns & Exchanges Policy

At shopborahome.com, we want you to be completely satisfied with your home essentials. To ensure a premium shopping experience, we proudly offer a 60-day money-back guarantee and hassle-free returns.

60-Day Money-Back Guarantee If for any reason you are not satisfied with your purchase, you may return it within 60 days of delivery for a full refund of the original product cost.

Return Conditions & Eligibility To qualify for a full refund, please ensure your items meet the following criteria:

  • Condition: All returned items must be in brand-new, resalable condition. We cannot accept any used, washed, or damaged products.

  • Packaging: Items must be returned in their original packaging.

  • Process: Please follow the detailed instructions included on your order's packing slip to return your package.

Free Return Shipping

  • Return Shipping is On Us: Bora Home covers the cost of return shipping for our customers. Contact us to receive your prepaid return shipping label.

Wrong or Damaged Items If you received an incorrect product or a defective item, please contact our support team immediately. We will prioritize your request and work swiftly to resolve the issue, send out a replacement, or issue a refund.

Thank you for your business and for choosing Bora Home to elevate your living space!